F.A.Q.
Frequently Asked Questions
Our products are virtual downloadable digital products that you can access and start using immediately.
Yes, we offer an unconditional refund policy within 14 days. If you are not satisfied with your product or have any questions within seven days of purchase, please contact our customer service team for a refund.
According to our Terms of Use, your purchase is for personal use only and may not be shared or resold. Violation of this rule may result in account banning or legal liability.
Most products can be used on any device that supports the relevant file format, such as a computer, tablet or smartphone. Specific requirements are usually detailed in the product description.
Buying our products is very simple. Select your favorite product on the product page, click the buy button, and then follow the instructions on the page to complete payment. After successful payment, you will receive the download link immediately.
After completing the payment, you will be redirected to the download page. Click on the link to download your product. If you do not receive it, contact our customer service team.
Yes, you can download the product multiple times within a specific period of time after purchase. If the download link expires, or if you have problems re-downloading, please contact Customer Support.
Most of our products can be used on commonly used devices, you just need to make sure that you install the support software applicable to that product. For example, eBooks usually require a PDF reader. Please see the detailed descriptions of each product for specific requirements.
Most products are perpetual use and can be accessed and used indefinitely after download. However, please note that some products may have specific terms of use and we recommend that you read the product description carefully before purchasing.